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Crisis and sensitive-issue communication

Emergencies, public scandals, reputational risks and deliberately spread misinformation can seriously affect an organization’s trust. In such situations, accurate assessment, a timely response and precise communication are especially important. We support clients with analysis of the crisis situation, risk identification, key message development, the drafting of initial statements, communication with the media and stakeholders, spokesperson preparation and monitoring of public reaction.

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What this includes

  • Risk assessment
  • Holding statements
  • Q&A documents
  • Spokesperson preparation
  • Media response
  • Stakeholder communication
  • Public sentiment monitoring

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When trust is on the line, we help you respond fast and right.

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